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Effects of reflection, restatement, probe, and nonverbal behaviors on client affect.
Authors:Hill, Clara E.   Gormally, James
Abstract:Examined the effects of counselor verbal behavior (reflections, probes, and restatements) and nonverbal behavior (presence or absence of nodding and smiling) on the verbal responses of 48 undergraduates. Each S participated in a half-hour counseling session which was divided into 4 time periods (baseline, counselor intervention, baseline, and counselor intervention). It was observed that probes resulted in more discussion of feelings than did either reflections or restatements. Nonverbal behavior did not affect discussion of feelings. Possible reasons for the effectiveness of the probe are considered. (PsycINFO Database Record (c) 2010 APA, all rights reserved)
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