| Abstract: | The use of citizen surveys by cities in the United States has been increasing in the past decade. In 1982, almost 62 percent of 274 cities with over 50,000 population reported using some form of survey in the past 10 years. Survey data are used to supplement other forms of internal data and external political feedback. Two problems recognized by city officials in using surveys are: (1) difficulties in interpreting data; and (2) asking questions on which the citizen is uninformed. Nevertheless, survey data provide better information about citizen opinions than is available from any other source. |
