Operators in Process Industry: Interaction with Wearable Computers

Field operators need access to and interaction with more information than is available today during field operations. Wearable computers can provide relevant information with hands-free interaction techniques to support work tasks in the field. Potential implications of introducing wearable computers are collaboration, information overload, situation awareness and social relationships. Interaction techniques between humans are natural and well known and include voice, gestures, eye movements and biopotentials. Voice is a promising interaction technique for wearable computers, assuming improvements for rough and noisy environments. Wearable computers may change the roles and responsibilities while providing extended support for communication and collaboration. Field operators will be better prepared to prevent failures and secure quality. Control room operators will perform more administrative and management tasks. Correspondence and offprint requests to: C. Skourup, ABB AS, Corporate Research Center, Bergerveien 12, PO Box 90, N-1375 Billingstad, Norway. Email: charlotte.skourup@no.abb.com