Does positive affect influence the effective usage of a Decision Support System? |
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| Authors: | Soussan |
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| Affiliation: | aDepartment of Management, Worcester Polytechnic Institute, 100 Institute Road, Worcester MA 01609–2280, USA |
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| Abstract: | This study examines the impact of positive mood on the effective usage of a Decision Support System (DSS). Using current cognitive theories, a theoretical argument about DSS usage is developed. This argument is then investigated via a lab experiment. The results of the lab experiment show that decision makers in positive mood used a greater number of informational cues provided by the DSS and made more accurate judgments. |
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| Keywords: | Decision Support Systems DSS Affect Mood Decision making Decision behavior Judgments Accuracy Effort Information utilization DSS usage |
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