The role of latent and active failures in workplace slips, trips and falls: an information processing approach

The vast majority of the published workplace slips, trips and falls (STF) literature is exceedingly narrow in its focus and often ignores wider systems issues in workplace STF aetiology. There is little recognition within the published literature of the importance of latent failures or the upstream organisational and cultural contexts within which workplace STF occur. This is unfortunate, as a systems approach to workplace STF analysis, that is inclusive of latent design and work organisation factors that often shape worker behaviour patterns related to STF risk (e.g. rushing, risk taking), is fundamental to the development of effective prevention measures. The aims of this paper are to provide an understanding of workplace STF causation that is cognisant of the potential role of both active and latent failures in STF causation. The paper presents an ergonomics model for workplace STF analysis that highlights information processing in STF aetiology, the STF incident process and the interaction between latent and active failures in STF causation. The paper draws upon ergonomics research conducted in a range of occupational contexts to illustrate the key features of the model as it applies to workplace STF. Implications of the model for analysis and prevention of STF are discussed.