Abstract: | This study presents a systematic review of the literature on service-oriented manufacturing (SOM). Specifically, we focus on the impact of SOM on firm operating decisions, which distinguishes this work from previous reviews. This study proposes a classification framework for SOM research based on product flow, from its design to its final disposal. Although SOM has been studied for many years, most related research remains conceptual. Our criterion for choosing papers is that they must be relevant to practical problems. This review aims to provide readers a guide that will facilitate their search for papers in their field of interest. More importantly, we hope that this review can provide insightful managerial implications for SOM. |