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Project portfolio management information systems’ positive influence on performance – the importance of process maturity
Affiliation:1. Technische Universität Darmstadt, Chair for Technology and Innovation Management, Hochschulstraße 1, 64289 Darmstadt, Germany;1. Singapore University of Technology and Design, Lee Kuan Yew Centre for Innovative Cities, Level 2, Building 3, 8 Somapah Rd, 487372, Singapore;2. Delft University of Technology, the Netherlands;3. Norwegian Business School BI Oslo, Norway;4. Vrije Universiteit Amsterdam, the Netherlands;5. University of Twente, the Netherlands;1. School of Economics and Management, Tongji University, China;2. Department of Building, School of Design and Environment, National University of Singapore, Singapore;3. Department of Decision Sciences, School of Business, The George Washington University, Washington, DC 20052, USA;1. Technische Universität Berlin, Chair of Technology and Innovation Management, Straße des 17. Juni 135, 10623 Berlin, Germany;2. School of Built Environment, Faculty of Design Architecture and Building, P O Box 123, Broadway, NSW 2007, Australia;3. Technische Universität Darmstadt, Chair for Technology and Innovation Management, Hochschulstraße 1, 64289 Darmstadt, Germany;4. Handelshoyskolen BI, Department of Leadership & Organization, Oslo, Akershus, Norway
Abstract:Companies increasingly support their project portfolio management processes with specific software, and the market for IT solutions is growing. While project portfolio management information systems (PPMIS) promise to improve the quality of the management process and eventually portfolio performance, it is unclear whether they actually deliver on this promise. We lack empirical evidence regarding the actual benefits of PPMIS and knowledge on the conditions under which PPMIS application is most beneficial. Using a sample of 181 project portfolios, this study shows for the first time that PPMIS application is overall positively associated with the quality of portfolio management processes and project portfolio success. However, moderation analyses further reveal that these effects only materialize when formalization of single project management, project portfolio management, and risk management are sufficiently high. Surprisingly, the benefits of PPMIS application do not depend on portfolio complexity (size, project interdependency, dynamics).
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