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The integration of social capital and knowledge management – The key challenge for international development and cooperation projects of nonprofit organizations
Affiliation:1. Department of Building and Real Estate, The Hong Kong Polytechnic University, Hong Kong;2. School of Property, Construction and Project Management, RMIT University, Australia;3. School of Management, Harbin Institute of Technology, China;4. School of Government, Nanjing University, Nanjing, Jiangsu, China;5. Department of Real Estate and Construction, The University of Hong Kong, Hong Kong;1. University of Houston-Downtown, United States;2. University of Evansville, United States;3. Peoples'' Friendship University of Russia, Russia;1. Franke College of Business, Northern Arizona University, PO Box 15066, Flagstaff, AZ 86011-5066, USA;2. Department of Information Management, National Yunlin University of Science and Technology, 123 University Road, Section 3, Douliou, Yunlin 64002, Taiwan;3. Department of Business Administration, College of Management, National Taiwan University, Taiwan;4. College of Business Administration, University of Colorado Colorado Springs, 1420 Austin Bluffs Parkway, Colorado Springs, CO 80918, USA
Abstract:Nonprofit, nongovernmental organizations (NGOs) are important actors in international development (ID) who implement trillions of dollars’ worth of projects annually. As with other organizations delivering projects, ID NGOs seem to be failing many stakeholders due to poor delivery of results. Lack, and mismanagement, of social links and knowledge resources have been identified as the biggest challenges of ID NGOs in reaching vulnerable beneficiary populations. We have explored ID NGOs’ social capital and knowledge management systems in order to propose an integrated model to optimize ID NGO project management through social resources embedded into organizational structures. The integrated model we propose enables multi-stakeholder engagement in all phases of project life cycle, building a culture of accountability and respect. This model also helps promote smart and flexible solutions to the “wicked” problems ID projects often grapple with, as well as timely adaptation to changed circumstances and unforeseen or challenging events.
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