Job satisfaction and job performance: A meta-analysis.

Coded 9 variables in a meta-analysis of 74 empirical studies of job satisfaction–job performance. Aggregated studies had an S sample size of 12,192 and 217 satisfaction–performance correlations. Findings show that (1) the best estimate of the true population correlation between satisfaction and performance was relatively low (.17); (2) much of the variability in results obtained in previously research was due to the use of small sample sizes, while unreliable measurement of the satisfaction and performance constructs has contributed relatively little to this observed variability in correlations; and (3) the 9 variables coded (composite vs unidimensional criteria, longitudinal vs cross-sectional measurement of performance relative to satisfaction, the nature of the performance measure, self-reports vs other sources, use of specific performance measures, subjectivity or objectivity of measures, specific-facet satisfaction vs global satisfaction, well-documented vs researcher-developed measurement, and white-collar vs blue-collar) were only modestly related to the magnitude of the satisfaction–performance correlation. (3 p ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)