Measuring the performance of social housing organisations in England and The Netherlands: A policy review and research agenda |
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| Authors: | Richard M Walker Frans MJ van der Zon |
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| Affiliation: | (1) Department of City and Regional Planning, Cardiff University, Glamorgan Building, King Edward VII Avenue, Cardiff, CF10 3WA, U.K.;(2) Formerly OTB Research Institute for Housing, Urban and Mobility Studies, Delft University of Technology, now Housing Association DUWO, P.O. Box 54, NL-2600 AB Delft, The Netherlands |
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| Abstract: | Market principles are now a keyfeature of many social housing systems in Europe,and are a product of international public sectormanagement reforms. These reforms have led to thedevelopment and use of performance indicators. Dutchand English housing associations use what appear tobe very similar performance measures. This paper,however, illustrates that there are fundamentaldifferences in their use and their capacity toexplain the performance of the sector. This isargued to be a product of the extent of publicmanagement reform, the nature of the funding regimeand the way they are held to account. |
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| Keywords: | England housing associations performance measurement The Netherlands |
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