高校辅导员网络舆情管理工作程序化研究--基于浙江师范大学的实践

网络舆情管理工作的程序化，是提升辅导员网络舆情工作能力的重要手段之一。网络舆情管理工作包括以下环节：监测期、预判期、研判期、处置期、总结期，应根据各工作环节的独特性，以及辅导员自身的职责和能力，制定有针对性的规范化流程，以供辅导员提前学习、应用，并最终提升其网络舆情工作能力。

Research on network public opinion management routinization of university counselors---based on the practice of Zhejiang Normal University

The routinization of network public opinion management is one of the important means to promote the ability of the counselor for controlling the network public opinions. The tasks include the following areas: monitoring stage, forecasting stage, judge stage, disposal stage and summary stage. It should be based on the uniqueness of each work link and the counselor's own responsibility and ability to develop targeted standardization process for the counselors to learn in advance, and finally improve their working ability.