基于KPI的继电保护运行评价指标体系构建

基于绩效管理中的关键绩效指标(key performance indicators, KPI)思想提出一种继电保护运行评价指标体系的构建方法;根据KPI理论中的二八原理和平衡计分卡方法,分析继电保护业务与电网其他相关业务的关联关系,明确战略指标的组成并建立战略指标集;利用鱼骨图建立战略指标分解方法,并通过维度划分、分类设计与指标整合形成战术子指标,组成战术指标集。战略指标集与战术指标集以指标链形式紧密结合,最终建成多层、多级、多维的继电保护运行评价指标体系。

Construction of index system for relay protection operation evaluation based on KPI

A method to construct the evaluation index system of relay protection operation based on KPI was proposed and the index system from three layers was illustrated. According to 20-80 rules and the balanced score card method in KPI theory, the composition of the strategic indicators was clarified and the strategic index set was established after analyzing the relationship between the relay protection business and other related business of power grid. The strategic index decomposition method based on the fishbone map was established and tactical sub-indicators was formed through the dimension division, classification design and index integration constructing tactical indicators set. Strategic indicators set and tactical indicators set were closely integrated in the form of index chain. The relay protection operation evaluation index system consist of multi-layer, multi-level and multi-dimension was finished.