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Information support systems for problem solving
Authors:David Dery  Theodore J Mock
Affiliation:1. The Hebrew University of Jerusalem, Faculty of Social Sciences, Mount Scopus, Jerusalem 91905, Israel;2. University of Southern California, School of Business Administration, Los Angeles, CA, 90089, USA
Abstract:The occurrence in the literature of success stories dealing with (management) information systems is rare indeed. This paper addresses some of the possible factors that make it difficult to design and implement successful information (and decision support) systems. More specifically, we consider the role of problem formulation and specification, including goal setting, in the design of information systems.
Keywords:Problem solving  Information evaluation  Decision making  Information support systems
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