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Fundamental issues of decision support systems: A consequentialist perspective
Authors:HK Klein  R Hirschheim
Affiliation:1. State University of New York, School of Management, Binghamton, NY 13901, USA;7. London School of Economics, London, UK
Abstract:While considerable enthusiasm for DSS exists in many quarters, there are still a number of fundamental issues which have not been seriously addressed. Of particular concern, is how DSS is likely to affect organizations. This philosophically motivated paper analyzes the underlying assumptions of DSS and develops an approach for consequence determination. Moreover, the paper uses this approach to assess how DSS might affect various organizational elements.
Keywords:Decision support systems  Epistemology of information systems  Tacit knowledge  Consequentialist approach  Pluralist inquiry  Knowledge interests  Organizational impacts of decision support systems  Consensus formation  Power  Individual interest  Collective interest
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