| 江苏电力客户服务系统研究 |
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| 引用本文： | 吴刚. 江苏电力客户服务系统研究[J]. 江苏电机工程, 2004, 23(2): 4-8 |
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| 作者姓名： | 吴刚 |
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| 作者单位： | 江苏省电力公司,江苏,南京,210024 |
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| 摘 要： | 介绍了江苏电力客户服务系统建设的必要性、目标与思路、体系结构、平台选择、功能与特点，进行了系统运行分析与评价，对电力客户服务系统研究开发和创新电力客户服务体系有一定的指导意义。
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| 关 键 词： | 电力客户服务系统 解决方案 系统结构 平台 系统特点 |
| 文章编号： | 1009-0665(2004)02-0004-05 |
| 修稿时间： | 2003-10-12 |
Research of Jiangsu Electric Power Customer Service System |
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| WU Gang. Research of Jiangsu Electric Power Customer Service System[J]. Jiangsu Electrical Engineering, 2004, 23(2): 4-8 |
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| Authors: | WU Gang |
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| Abstract: | The necessity of establishment of Jiangsu electric power customer service system is introduced.For directing the system exploitation and reforming the system operation,the target of the system,system construction,platform selection,system function and its character are analysed and evaluated. |
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| Keywords: | electric power customer service system solving plan system construction platform system character |
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