| 电力客户信用管理软件系统设计与分析 |
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| 引用本文： | 宋岩,王冲,未瑞,张贯一,冯义. 电力客户信用管理软件系统设计与分析[J]. 西北电力技术, 2007, 0(12) |
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| 作者姓名： | 宋岩 王冲 未瑞 张贯一 冯义 |
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| 作者单位： | 天津电力公司，天津电力公司，华北电力大学，华北电力大学，华北电力大学 天津 300200，天津 300200，北京 102206，北京 102206，北京 102206 |
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| 摘 要： | 电力客户信用管理对于当前电力公司营销工作的开展有着非常重要的作用。为了防范电力客户欠费风险、提高信用管理工作的效率,开发了电力客户信用管理软件系统。该系统利用复杂的算法对电力客户进行信用等级评价;根据信用评价的结果,制定差异化的电费回收和欠费风险防范措施;并对客户的电费回收情况、信用等级、欠费处理措施等信息进行统计分析,总结经验教训,为未来的营销工作提供经验参考。
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| 关 键 词： | 信用评价 电费回收 欠费防范 风险管理 |
Design and Analysis on Power Consumer Credit Management System |
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| SONG Yan Tianjin Power Company,Tianjin ,China, WEI Rui ZHANG Guan-yi FENG Yi North China Electric Power University,Beijing ,China. Design and Analysis on Power Consumer Credit Management System[J]. Northwest China Electric Power, 2007, 0(12) |
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| Authors: | SONG Yan Tianjin Power Company Tianjin China WEI Rui ZHANG Guan-yi FENG Yi North China Electric Power University Beijing China |
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| Affiliation: | SONG Yan Tianjin Power Company,Tianjin 300200,China, WEI Rui ZHANG Guan-yi FENG Yi North China Electric Power University,Beijing 102206,China |
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| Abstract: | Nowadays,power consumer credit management plays an important role in the marketing of power company.In order to prevent the arrear risk of consumers and improve the efficiency of credit management,this paper develops the power consumer credit management system.Using a complex algorithm,the credit level of power consumers can be evaluated.Based on the result of evaluation,the differential measure for arrear risk prevention and electricity fee recovery can be established.At last,consumer information such as tariff collection condition,credit level and measures taken to handle arrear are analyzed,it can be used as reference for future credit management. |
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| Keywords: | credit evaluation electricity fee recovery arrear prevention risk management |
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