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电信ICT转型业务运营体系的研究
引用本文:张建雄,汤胜良,周骏. 电信ICT转型业务运营体系的研究[J]. 电信科学, 2006, 22(11): 12-16
作者姓名:张建雄  汤胜良  周骏
作者单位:中国电信产品开发中心企业与综合产品开发部,上海,200122;中国电信产品开发中心企业与综合产品开发部,上海,200122;中国电信产品开发中心企业与综合产品开发部,上海,200122
摘    要:随着电信市场竞争日趋激烈,传统电信运营商需要向综合信息服务提供商转型,而大力开展ICT(信息通信技术)业务为转型重点.本文针对电信运营体系现状,运用国内外行业标准和最佳实践,综合分析了ICT转型业务的特点和运营需求,结合电信运营商实际情况,提出了电信ICT转型业务的运营体系框架和重点.

关 键 词:信息通信技术  电信转型  运营体系  IT服务管理  IT基础架构库
收稿时间:2006-09-10
修稿时间:2006-09-10

Research on Framework of ICT Services Operation for Telecommunication Transformation
Zhang Jianxiong,Tang Shengliang,Zhou Jun. Research on Framework of ICT Services Operation for Telecommunication Transformation[J]. Telecommunications Science, 2006, 22(11): 12-16
Authors:Zhang Jianxiong  Tang Shengliang  Zhou Jun
Affiliation:Enterprise and General Products Development, China Telecom Products Development Center, Shanghai 200122, China
Abstract:With the intensive competition of telecommunication markets, operators need transforming to information service providers and ICT services are critical. Based on the current framework of telecommunication operation, we apply industry standards and best practice to analyze the features and requirements of ICT services,and then provide new framework of ICT services operation for telecommunication transformation and its key factors.
Keywords:ICT   telecommunication transformation   operation system   IT service management   ITIL
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