| 基于客户感知网络质量的维护支撑模型 |
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| 引用本文： | 罗伟民.基于客户感知网络质量的维护支撑模型[J].现代电信科技,2007,37(5):59-62. |
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| 作者姓名： | 罗伟民 |
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| 作者单位： | 中国移动广东公司规划技术部科技室 |
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| 摘 要： | 以客户感知的网络质量为目标,尝试构建了网络维护工作的支撑模型。将该模型,与当前网络维护组织模式进行对比分析,给出了改进措施。最后在模型框架下结合3G的发展,对今后的维护工作提出了建议。
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| 关 键 词： | 客户感知 网络维护 终端 指标 |
| 修稿时间： | 2007-04-18 |
A Model of Network Maintenance Support Involving the Customer Perception of Network Quality |
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| Luo Weimin.A Model of Network Maintenance Support Involving the Customer Perception of Network Quality[J].Modern Science & Technology of Telecommunications,2007,37(5):59-62. |
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| Authors: | Luo Weimin |
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| Abstract: | In this article,a model of network maintenance support is established to formulate customer perception of network quality. Comparison is made between the proposed model and the current network maintenance organization model,with measures for improvement set forth. Finally,suggestions for network maintenance are made in combination with 3G deployment. |
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| Keywords: | customer perception network maintenance terminal index |
| 本文献已被 CNKI 维普 万方数据 等数据库收录！ |
