基于自动化接受度模型的车外交互研究

摘 要：随着科技的不断进步，新技术不断进入人们的生活，自动驾驶驾驶技术也得到了快速的发展。但单纯的技术提高并不能带来人们接受度的随之增加。为了提高人们对无人驾驶技术的接受度，对自动化接受度模型进行研究，探究如何从认知接受度提升的角度改善自动驾驶座舱的人机交互，并从接受度模型的核心影响因素的角度分析车外人机交互用户体验问题。通过分析半封闭场景下车外交互的使用场景及行人与无人车交互时的用户行为，归纳出行人行为特征模型，再结合自动化接受度模型的相关研究，从信任度、协作性的角度提升车外交互的有效性和认知接受度。基于自动化接受度 AAM 模型提出了符合行人行为特征和认知的车外人机交互策略，从而提高沟通效率和接受度。

Research on external vehicle interaction design based on AAM model

Abstract: With the continuous advancement of science and technology, new technologies have beenconstantly ushered into people’s lives, and the autonomous driving technology has also been developingrapidly. However, the technological development alone cannot increase people’s acceptance. In order toimprove the acceptance of unmanned driving technology, the automation acceptance model was studied.Explorations were conducted on how to combine the acceptance model with interaction design, andanalyses were made regarding the user experience of external vehicle interaction based on theacceptance model. Through the analysis of the use scenarios of external vehicle interaction insemi-closed scenes and the user journey map during pedestrians’ interaction with automation vehicles, apedestrian behavior characteristic model was summarized. In addition, on the basis of related researchon the automation acceptance model, the effectiveness and acceptance of external vehicle interactionwere improved from the perspective of trust and compatibility. Based on the AAM model, a strategyfitting the pedestrian behavior characteristics and cognition was proposed for human-machine externalvehicle interaction, thereby enhancing communication efficiency and acceptance.