The use of spreadsheets in organizations: Determinants and consequences |
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| Affiliation: | 1. School of Business, Queen''s University, Kingston, ONT, Canada K7L 3N6;2. College of Business Administration, Georgia State University, Atlanta, GA 30303, USA;1. The University of Vermont, Rubenstein School of Environment and Natural Resources, Burlington, VT 05405, USA;2. Forest Service, U.S. Department of Agriculture, Northern Research Station, Burlington, VT 05405, USA;3. The University of Vermont, College of Arts and Sciences, Department of Geography, Burlington, VT 05405, USA;4. Ecosystems Research Group, Ltd., Norwich, VT 05055, USA;1. Department of Mathematics, Nanjing University of Aeronautics and Astronautics, Nanjing 210016, China;2. Russian State University of Tourism and Service, Institute for Tourism and Hospitality, Bldg. 32A, Kronstadt Boulevard, Moscow, 125438, Russia;3. Hong Kong University of Science and Technology, Clear Water Bay, Kowloon, Hong Kong, China;4. Department of Mathematics, Vanderbilt University, Nashville, TN 37240, USA;5. Department of Mathematics, Guizhou University, Guiyang, 550025, China;6. Department of Mathematical Sciences, Middle Tennessee State University, Murfreesboro, TN 37132, USA;1. Department of Orthopedic Surgery, Illinois Bone & Joint Institute, Morton Grove, Illinois;2. Department of Orthopedic Surgery, Advocate Lutheran General Hospital, Park Ridge, Illinois;3. Department of Orthopedic Surgery, NorthShore University HealthSystem - Skokie Hospital, Skokie, Illinois;1. Faculty of Information Studies, Ulica talcev 3, Novo mesto, Slovenia;2. Faculty of Economics, University of Ljubljana, Kardeljeva ploščad 17, Slovenia;3. University Medical Centre, University of Ljubljana, Ljubljana, Slovenia |
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| Abstract: | Spreadsheets have long been recognized as important tools for end-user computing. This research explores their use within business organizations. A survey was carried out to investigate the relationships among tasks, spreadsheet proficiency, usage, and satisfaction. The results suggested that the spreadsheet proficiency can have a greater impact on the tasks than the task can have on the spreadsheet proficiency. It was also found that spreadsheet users often do not use many of the commonly available spreadsheet features, and they do not appear inclined to use other software packages for their tasks, even if these packages might be more suitable. The proficiency of the spreadsheet users was not found to be related to the importance of the decisions being taken as a result of the spreadsheet analyses. |
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