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基于用户体验研究的独居女性智能电暖炉设计
引用本文:乔宇,户旭倩,杨宗蕊.基于用户体验研究的独居女性智能电暖炉设计[J].包装工程,2022,43(24):361-368.
作者姓名:乔宇  户旭倩  杨宗蕊
作者单位:北京理工大学 设计与艺术学院,北京 100081;伦敦大学金史密斯学院 计算机学院,伦敦 SE14 6NW,英国;联想用户体验卓越中心,北京 100094
基金项目:国家自然科学青年基金项目(52105292)
摘    要:目的 基于用户体验模式的智能家用产品设计是当下主要研究趋势之一,随着独居女性这一特殊群体比例不断增加,并且在设计实践方面仍缺少针对该群体的研究及应用参考。为拓展基于用户体验的智能家居设计方法,以用户体验为中心,结合体验设计和情感设计的相关原理,从独居女性人群需求的特殊性出发,研究符合此类用户需求的智能家居产品设计方法,并据此设计一款智能电暖炉产品。方法 通过文献调查,定性、定量调研相结合的方式研究独居女性情感需求与产品设计需求,得出符合用户需求的外观、功能及交互方式。最终制作原型机用于用户体验满意度测试,并通过SPSS验证其需求分析及设计结果的合理性。结论 研究得出了适用于独居女性智能产品设计的需求分析方法,验证了其方法和产品设计流程的有效结合符合用户体验需求且满意度较高,尤其体现在产品的功能、外观、氛围感和陪伴感等方面,它给此类产品的设计流程和实践提供了新的参考。

关 键 词:智能家居  用户体验  独居女性  评价验证

Intelligence Heater Design for Women Living Alone Based on User Experience Research
QIAO Yu,HU Xu-qian,YANG Zong-rui.Intelligence Heater Design for Women Living Alone Based on User Experience Research[J].Packaging Engineering,2022,43(24):361-368.
Authors:QIAO Yu  HU Xu-qian  YANG Zong-rui
Affiliation:School of Design and Arts, Beijing Institute of Technology, Beijing 100081, China;College of Computing, Goldsmiths, University of London, London SE14 6NW, England; Lenovo, User Experience Center of Excellence, Beijing 100094, China
Abstract:The development of smart home products design based on user experience is a popular trend, and the number of women living alone is rising in recent years. However, there is a shortage of products design research and practice reference. According to emotional experience-centered design concept, combined with relevant principles of experience design and emotional design, the work aims to design an intelligent electric heater to meet demand of user experience concepts of the female living alone based on the research methods of smart home products. Through combination of literature survey, qualitative and quantitative research, the emotional needs and smart home product requirements of women living alone were explored, and functions and information interaction methods that met user needs were obtained. The final prototype model was made to test the user experience satisfaction, and the reasonableness of its demand analysis and design results were verified by SPSS. Through this study, a user demand analysis method for smart home product design suitable for specific groups is obtained. It is verified that the effective combination of user behavior demand analysis and smart home product design process can meet the needs of users with high satisfaction, especially in function, appearance, sense of atmosphere and companionship of the product. It also provides a new reference for the design process and practice of smart home.
Keywords:smart home  user experience  women living alone  evaluation verification
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