Learning to use new technologies by older adults: Perceived difficulties,experimentation behaviour and usability |
| |
Authors: | Yvonne Barnard Mike D. Bradley Frances Hodgson Ashley D. Lloyd |
| |
Affiliation: | 1. Institute for Transport Studies, University of Leeds, United Kingdom;2. Engineering Design Centre, University of Cambridge, United Kingdom;3. Business School, The University of Edinburgh, United Kingdom |
| |
Abstract: | This paper examines the factors and theoretical frameworks for the adoption of technology for older adults, and proposes two models of technology acceptance and rejection, one from an ease of learning perspective, and one from a system and user perspective. Both models are supported from reports on two case studies of older adults using handheld touchscreen tablet devices; one in which the participants are supported during tasks primarily related to walking and navigation, and one in which participants are unsupported in communication related tasks. The first study shows the powerful role that facilitating conditions have for learning how to use digital technologies for this user group, whether supporting through step by step guidance, providing a friendly space to use trial and error methods, and/or provision of a manual. The second study shows the pitfalls of a lack of facilitating conditions during initial use, and highlights potential for appropriate design in helping to avoid some user errors during this phase. |
| |
Keywords: | Technology acceptance Older adults Touchscreen tablet Usability |
本文献已被 ScienceDirect 等数据库收录! |
|