Feature interaction in a federated communications-enabled collaboration platform |
| |
Authors: | M. Kolberg J.F. Buford K. Dhara X. Wu V. Krishnaswamy |
| |
Affiliation: | 1. University of Stirling, Stirling, Scotland, UK;2. Avaya Labs Research, Basking Ridge, NJ 07920, USA;3. Fidelity Investments, New York, USA |
| |
Abstract: | Existing online collaboration tools and platforms provide basic communications integration and the ability to include some real-time information sources. Moreover, users prefer to be able to choose which collaboration tool they use for a given interaction, and over the course of long-term collaboration, will typically use a variety of tools, including email, instant messages, wikis, blogs, web conferences, and shared documents. |
| |
Keywords: | Collaboration tools Enterprise communication Feature interaction |
本文献已被 ScienceDirect 等数据库收录! |
|