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Feature interaction in a federated communications-enabled collaboration platform
Authors:M. Kolberg  J.F. Buford  K. Dhara  X. Wu  V. Krishnaswamy
Affiliation:1. University of Stirling, Stirling, Scotland, UK;2. Avaya Labs Research, Basking Ridge, NJ 07920, USA;3. Fidelity Investments, New York, USA
Abstract:Existing online collaboration tools and platforms provide basic communications integration and the ability to include some real-time information sources. Moreover, users prefer to be able to choose which collaboration tool they use for a given interaction, and over the course of long-term collaboration, will typically use a variety of tools, including email, instant messages, wikis, blogs, web conferences, and shared documents.
Keywords:Collaboration tools   Enterprise communication   Feature interaction
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