A tandem queue with general bulk service and servers' “vacation”

This paper analyses two queueing models consisting of two units I and II connected in series, separated by a finite buffer of size N. In both models, unit I has only one exponential server capable of serving customers one at a time and unit II consist of c parallel exponential servers, each of them serving customers in groups according to general bulk service rules. When the queue length in front of unit II is less than the minimum of batch size, the free servers take a vacation. On return from vacation, if the queue length is less than the minimum, they leave for another vacation in the first model, whereas in the second model they wait in the system until they get the minimum number of customers and then start servicing. The steady-state probability vector of the number of customers waiting and receiving service in unit I and waiting in the buffer is obtained for both the models, using the modified matrix geometric method. Numerical results are also presented.