User-centered approach to adaptive interfaces

Both adaptive and adaptable user interfaces are intended to fit the needs of individual users and their tasks better. A problem with these interfaces is that users must have and use additional knowledge, either to understand the automatic, system-driven adaptations or to adapt the interface on their own. Beyond these two extreme approaches, an automatically self-adapting system and a user manually adapting the system, the approach introduced in this paper strives for a third option, in which users are able to tell the system how to adapt itself. Accordingly, methods include adaptive adaptation (i.e. modifying the adaptation strategies) and implicit adaptation (i.e. changing the underlying models). The applicability of these findings is illustrated in the context of an adaptive action prompting environment.