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Sustaining Reforms in Water Service Delivery: the Role of Service Quality,Salience, Trust and Financial Viability |
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| Authors: | Jensen Olivia Chindarkar Namrata |
| Affiliation: | 1.Institute of Water Policy, Lee Kuan Yew School of Public Policy, National University of Singapore, 469A Bukit Timah Road, Singapore, 259770, Singapore ;2.Lee Kuan Yew School of Public Policy, National University of Singapore, Singapore, Singapore ; |
| Abstract: | Water Resources Management - The long-term success of water service reforms depends on sufficient revenues being collected from users to allow access to be extended and quality of service to be... |
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