COMMUNICATIONS' PLACE IN THE ORGANIZATION |
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Authors: | Martin D Goslar Varun Grover |
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Abstract: | Communications channels—from mobile phones to value-added networks to corporate-owned communications lines—are vital to business. Organizations must redesign their corporate structures to readily and effectively handle internal information flows and link with external customers and suppliers. A survey reveals how leading US corporations define responsibilities and specializations in this area and examines some management approaches to adopting communications technologies. |
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