Towards sustainable mobility behavior: research challenges for location-aware information and communication technology

Private transport accounts for a large amount of total CO₂ emissions, thus significantly contributing to global warming. Tools that actively support people in engaging in a more sustainable life-style without restricting their mobility are urgently needed. How can location-aware information and communication technology (ICT) enable novel interactive and participatory approaches that help people in becoming more sustainable? In this survey paper, we discuss the different aspects of this challenge from a technological and cognitive engineering perspective, based on an overview of the main information processes that may influence mobility behavior. We review the state-of-the-art of research with respect to various ways of influencing mobility behavior (e.g., through providing real-time, user-specific, and location-based feedback) and suggest a corresponding research agenda. We conclude that future research has to focus on reflecting individual goals in providing personal feedback and recommendations that take into account different motivational stages. In addition, a long-term and large-scale empirical evaluation of such tools is necessary.