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Interactive Persuasive Systems: A Perspective on Theory and Evaluation
Authors:Anna Spagnolli  Luca Chittaro  Luciano Gamberini
Affiliation:1. HTLab, Department of General Psychology and Human Inspired Technology Research Center, University of Padova, Padova, Italyluca.chittaro@uniud.it;3. HCI Lab, Department of Mathematics and Computer Science, University of Udine, Udine, Italy;4. HTLab, Department of General Psychology and Human Inspired Technology Research Center, University of Padova, Padova, Italy
Abstract:Interactive systems are increasingly used in a growing number of domains to encourage users to perform certain actions or take a certain position toward a given subject. This article offers a perspective on interactive persuasive systems that emphasizes theories and concepts that can guide their design and evaluation. The goal is not to champion a theoretical model over others or to compare the effectiveness of different persuasive strategies but rather to depict the current conceptual landscape in this field and highlight emerging concepts and positions that have recently appeared in it. The article includes a discussion of some representative, general, and domain-specific constructs that can be used to evaluate the effectiveness of interactive persuasive systems.
Keywords:
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