A theory of innovation processes for computer-aided manufacturingtechnology

The concept of uncertainty is used to develop a theory of the innovation process for computer-aided manufacturing. The interrelated propositions trace the process by which computerized equipment is adopted, prepared for, and implemented. This is done in terms of problems arising from uncertainty and coping strategies used to respond to them. The theory explains why it is so difficult to introduce the technology into companies. Problems arise in deciding whether or not to purchase, in preparing the organization's supporting functions, and in deciding whether or not success has been achieved. The propositions are also used to suggest coping strategies that can alleviate these problems. They include infrastructure development, participation, and installation in stages. Implications of the theory for innovation research are explored