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Building Trust and Cooperation through Technology Adaptation in Virtual Teams: Empirical Field Evidence |
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| Authors: | Dominic Thomas Robert Bostrom |
| Affiliation: | 1. Goizueta Business School , Emory University , Atlanta, GAdominic_thomas@bus.emory.edu;3. Terry College of Business , University of Georgia , Athens, GA |
| Abstract: | Abstract This article reports findings of a study of how leaders of virtual information systems development teams improve team trust and cooperation by managing adaptation of information and communications tools. Results indicate how Theory X (command and control) and Theory Y (facilitate and support) styles of leadership enable and hinder effective outcomes. |
| Keywords: | collaboration collaboration technology information systems development information technology electronic collaboration virtual teams |