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Knowledge contribution in information system development teams: An empirical research from a social cognitive perspective
Authors:Kuo-chung Chang  Hung-Wei Yen  Chih-Ching Chiang  Neeraj Parolia
Affiliation:1. Dept. of Information Management, Yuan Ze University, Taiwan, ROC;2. Dept. of Information Management, National Dong Hwa University, Taiwan, ROC;3. Dept. of e-Business and Technology Management, Towson University, USA
Abstract:The extent of knowledge contribution is the key to the success of system development projects. Knowledge contribution refers to the knowledge that is provided to increase a team's efficiency and achieve its goal. This study proposes a research model exploring factors that influence the extent of knowledge contribution from a social cognitive perspective. These factors include the team relationship commitment, team relationship norms, and awareness of expertise location. Additionally, this study argues that a team's awareness of expertise location mediates the effects of affective commitment and relationship norms on knowledge contribution. The result shows that the awareness of expertise location plays a crucial mediating role in the relationships between the two socially prescribed motivations and knowledge contribution. Moreover, team relationship commitment has an important impact on team established relational norms.
Keywords:Knowledge contribution   Social cognitive theory   Team relationship commitment   Team relational norms   Expertise location
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