Development of behaviorally anchored rating scales as a function of organizational level. |
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Authors: | Zedeck, Sheldon Imparato, Nicholas Krausz, Moshe Oleno, Timothy |
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Abstract: | 2 levels in a large medical center-8 head nurses (supervisory level) and 9 registered nurses (subordinate level)-independently participated in the development of behaviorally anchored rating scales. Although the 2 organizational levels identified similar behavioral dimensions, the behavioral incidents defining the dimensions were valued differently. Alternative explanations for the obtained differences are offered, and a discussion of behavioral expectation scale methodology is presented. (PsycINFO Database Record (c) 2010 APA, all rights reserved) |
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