| Abstract: | Enterprise resource planning (ERP) systems enable firms to attain information technology integration. Such integration results in a uniform information system across the entire organization, thus augmenting performance. in this article, the issues and performance of Oracle ERP are discussed based on perspicacious exploratory analyses conducted in two manufacturing firms located in Ohio and Wisconsin. the factors of influence to implement Oracle ERP systems, various issues involved in the process of implementation, and performance of the systems are discussed in detail. the triangulation technique was used to make sure that the qualitative and quantitative findings were congruent. the results of the quantitative analysis and details of the constructs and items identified to measure the constructs are explained elsewhere by the first author. Oracle ERP systems enabled these firms to perform better by simplifying and streamlining their information retrieval and dissemination processes. Oracle's Web-based network computing architecture (NCA) offers many advantages, such as higher scalability and better coordination with suppliers and customers. These case studies provided a foundation for future research to build theoretical models. |
