Waste identification as the means for improving communication in globally distributed agile software development |
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| Affiliation: | 1. VTT Technical Research Centre of Finland, Vuorimiehentie 3, 02150, Espoo, Finland;2. Department of Computer Science, University of Calgary, 2500 University Drive NW, Calgary, AB, Canada T2N 1N4;1. Gran Sasso Science Institute, L’Aquila, Italy;2. University of L’Aquila, L’Aquila, Italy;3. Karlsruhe Institute of Technology, Karlsruhe, Germany;1. Department of Information Engineering, Qilu University of Technology, 58 Sangyuan Road, Jinan 250100, China;2. School of Computer Science and Technology, Shandong University of Finance and Economics, 7366 2nd East Ring Road, Jinan 250014, China;3. School of Computing, Informatics, and Decision Systems Engineering, Arizona State University, P.O. Box 878809, Tempe, AZ 85287-8809, USA;1. School of Information Technology and Management, University of International Business and Economics, Boxue Building 1311, No. 10 Huixin Dongjie, Chaoyang District, Beijing 100029, China;2. College of Information Science & Technology, University of Nebraska at Omaha, 6001 Dodge Street, PKI 173B, Omaha, NE 68182, USA;1. Department of Software Engineering, Faculty of Computer Science and Information Technology, University of Malaya (UM), 50603, Malaysia;2. School of Computer Science, Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS) University, Rio de Janerio, Brazil;3. Information Science Research Group, University of Twente, Enschede, The Netherlands;4. Department of Information Systems, Faculty of Computer Science and Information Technology, University of Malaya (UM), 50603, Malaysia;5. Department of Computer Science, Chalous Branch, Islamic Azad University (IAU), 46615-397 Chalous, Mazandaran, Iran |
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| Abstract: | Agile approaches highly values communication between team members to improve software development processes, even though, communication in globally distributed agile teams can be difficult. Literature proposes solutions for mitigating the challenges encountered in these environments. These solutions range from general-level recommendations and practices to the use of communication tools. However, an approach covering the whole development process for identifying challenges, and improving communication in globally distributed agile development projects, is missing. In order to address this, we conducted a case study within a globally distributed agile software development project focused on using the concept of waste as a lens for identifying non-value producing communication elements. In order to achieve this, we constructed a waste identification approach through which we identified five communication wastes, and solutions to mitigate them. These wastes can help companies identify communication issues that are present in their development efforts, while the presented waste identification technique gives them a mechanism for waste identification and mitigation. This work contributes to the scientific community by increasing the knowledge about communication in globally distributed agile development efforts. |
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| Keywords: | Distributed agile software development Lean software development Communication |
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