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售后服务中的几个要素
引用本文:罗欣.售后服务中的几个要素[J].铜业工程,2008(1):98-100.
作者姓名:罗欣
作者单位:江铜龙昌公司,江西,南昌,330096
摘    要:在市场经济中,任何一种产品、任何一个取得成功的企业,都各有自己的致胜之道。在当今竞争日益激烈的制冷行业,售后服务是激烈的市场竞争中品牌立足于强手之林的基础。要想做好售后服务工作,关键和根本目的就是要满足市场的需求,让客户满意。

关 键 词:客户  服务  人员  实施  满意度

Some Factors in After Service
LUO Xin.Some Factors in After Service[J].Copper Engineering,2008(1):98-100.
Authors:LUO Xin
Affiliation:LUO Xin ( JCC -Longchang Precise Copper Tube Company, Nanchang330096, China)
Abstract:In the market economy, Any product and successful enterprise have their own way to success. In the intense market competition of refrigeration industry, after service is playing a more important position and it is the base as a winner with well known brand in the current society. If you want to do after service well, to meet the demand of the market and make the client satisfied are the key and essential purpose.
Keywords:client  service  personnel  implement  Satisfaction
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