Integrated Fuzzy DEA-ANFIS to Measure the Success Effect of Human Resource Spirituality

Workplace spirituality has gained attention as it is proven to be a contributor to organizational performance improvement. This paper aims to assess the impact of human resource spirituality on the success of organizational strategic change projects. The success of the projects is measured by the well-known criterion of deviation from the planned budget cost. Data collection is based on a questionnaire survey of 252 personnel in 36 large and medium-scale organizational change projects in power industry. The paper proposes an integrated algorithm of fuzzy data envelopment analysis (FDEA) and adaptive network-based fuzzy inference system (ANFIS) for measuring the pure effect of human resource spirituality on the success of organizational change projects in the power industry. It also achieves a verified tool capable of addressing complexity, nonlinearity, ambiguity, and fuzziness for measuring spirituality of human resources in the projects. Results show that spirituality of the project team has a significant effect on project success.