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Talking to computers: an empirical investigation
Affiliation:1. Departamento de Computación, Facultad de Ciencias Exactas y Naturales, Universidad de Buenos Aires, Argentina;2. Instituto de Ciencias de la Computación, CONICET-UBA, Buenos Aires, Argentina;3. Constantine the Philosopher University in Nitra, Slovakia;4. Institute of Informatics, Slovak Academy of Sciences, Bratislava, Slovakia;5. Department of Computer and Information Science, Brooklyn College CUNY, USA;6. Department of Computer Science, Columbia University, New York, USA;1. Center for Computer Graphics, Campus de Azurém, Edifício 14, Guimarães, 4800-058, Braga, Portugal;2. PHC, Av. Prof. Dr. Cavaco Silva 7A, Porto Salvo, Lisboa, 2740-120, Portugal;3. Minho University, Campus de Azurém, Edifício 14, Guimarães, 4800-058, Braga, Portugal
Abstract:This paper describes an empirical study of man-computer speech interaction. The goals of the experiment were to find out how people would communicate with a real-time, speaker-independent continuous speech understanding system. The experimental design compared three communication modes: natural language typing, speaking directly to a computer and speaking to a computer through a human interpreter. The results show that speech to a computer is not as ill-formed as one would expect. People speaking to a computer are more disciplined than when speaking to each other. There are significant differences in the usage of spoken language compared to typed language, and several phenomena which are unique to spoken or typed input respectively. Usefulness for work in speech understanding systems for the future is considered.
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