Predictors and outcomes of workplace violence and aggression. |
| |
Authors: | LeBlanc, Manon Mireille Kelloway, E. Kevin |
| |
Abstract: | The authors developed and assessed the psychometric properties of an instrument measuring risk for workplace violence and expanded a model linking (a) risk and experience of violence and aggression from the public and (b) experience of aggression from coworkers to emotional well-being, psychosomatic well-being, affective commitment, and turnover intentions. Using data from 254 employees representing 71 different occupations, the measure demonstrated acceptable within-occupation and 1-month test-retest reliability. The data supported the model and showed that public-initiated violence and aggression and coworker-initiated aggression were differentially associated with personal and organizational outcomes. (PsycINFO Database Record (c) 2010 APA, all rights reserved) |
| |
Keywords: | predictors outcomes workplace violence & aggression psychometric properties risk measurement model well-being test reliability measurement |
|
|