Information technology capability and firm performance: Role of industry |
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| Authors: | Ho-Chang Chae Chang E Koh Kwang O Park |
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| Affiliation: | 1. Department of Information Systems and Operations Management, College of Business, University of Central Oklahoma, Edmond, OK, 73034, United States;2. Department of Information Technology and Decision Sciences, College of Business, University of North Texas, P.O. Box 305249, Denton, TX 76203-5249, United States;3. Division of Business, Yeungnam University College, 170 Hyeonchung-ro, Nam-gu, Daegu, 42415, Republic of Korea |
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| Abstract: | Despite several calls for considering industry in the IS value research, few studies investigated the relationship between benefits of IT and industries. This study extends Chae et al. (2014) by investigating how industry influences the relationship between IT capability and business performance. Unexpectedly, it finds that the control group in the industries in which the "transform" IT strategic role dominates showed superior performance than the IT leader. Also, the IT leaders in the "automate" IT strategic industry did not exhibit better business performance than the control firms. We discuss the implications of these findings. |
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| Keywords: | IT capability IT business value IW500 Strategic role of IT |
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