Emotional intelligence and communication levels in information technology professionals |
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| Affiliation: | 1. College of Business, Bloomsburg University, Bloomsburg, PA, USA;2. Department of I.T., Georgia Southern University, Statesboro, GA, USA;1. Notre Dame of Maryland University, Baltimore, MD, USA;2. Georgia Southern University, Statesboro, GA, USA;1. University of Lucerne, Switzerland;2. Swiss Paraplegic Research, Switzerland;3. Amsterdam School of Communication Research, University of Amsterdam, The Netherlands;1. Institute of Social Sciences, University of Lausanne, Geopolis Building, CH-1015 Lausanne, Switzerland;2. Institute of Psychology, University of Lausanne, Geopolis Building, CH-1015 Lausanne, Switzerland;3. Institute of Social and Preventive Medicine, Lausanne University Hospital, Route de la Corniche 10, CH-1010 Lausanne, Switzerland;4. French Monitoring Centre for Drugs and Drug Addiction (OFDT), Avenue du Stade de France 3, F-93218 Saint-Denis La Plaine, France;5. Centre for Excessive Gambling, Community Psychiatry Department, Lausanne University Hospital, Rue Saint Martin 7, CH-1003 Lausanne, Switzerland;6. Alcohol Treatment Centre, Lausanne University Hospital, Avenue Beaumont 21 bis, Pavillon 2, CH-1011 Lausanne, Switzerland;1. NOVA, Information Management School (NOVA IMS), Campus de Campolide, 1070-312, Lisboa, Portugal;2. Instituto Universitário de Lisboa (ISCTE-IUL), Business Research Unit (BRU-IUL), Lisboa, Portugal;3. Department of Information Systems, School of Business, Virginia Commonwealth University, 301 West Main Street, Richmond, VA, 23284-4000, United States;1. Department of Electricity, Government of Goa, Sankhli, Goa 403404, India;2. Faculty of Management Studies, Goa University, Taleigao Plateau, 403205, India |
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| Abstract: | In today's digital and technical environment, employers are looking for personnel that can contribute to the organization not only with the use of technical skills but can also express their expertise with the use of positive emotional intelligence and communication effectiveness. As research is lacking in the investigation of soft skills used by information technology professionals, the relationship between emotional intelligence and communication adaptability is the focus of this research. This quantitative non-experimental correlational analyses the emotional intelligence and communication adaptability level of 111 Information Technology professionals that work in the United States. The research found a significant positive relationship between emotional intelligence and the communication adaptability of the information technology professional. The positive outcome of this study suggests that information technology professions that have a strong relationship between emotional intelligence and communication aptitude can have positive implications for organizations for organizational teamwork/relationship building. |
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| Keywords: | IT professionals Emotional intelligence Communication adaptability |
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