Understanding e-learning continuance intention: An extension of the Technology Acceptance Model |
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| Affiliation: | 1. Department of Financial Economics and Accounting, University of Huelva, Pza. Merced No. 11, 21002 Huelva, Spain;2. Department of Information Management, National Central University, No. 300, Jungda Road, Jhongli City, Taoyuan 320, Taiwan, ROC;1. Department of Industrial Education, National Taiwan Normal University, Taiwan;2. Department of Adult and Continuing Education, National Taiwan Normal University, Taiwan;3. The National Academy of Civil Service, Taiwan;1. INSERM – UMRS 1138, CRC, Team 22, Paris, France;2. Georges Pompidou European University Hospital (HEGP), Paris, France;3. Pierre and Marie Curie University, Paris, France;4. Paris Descartes University, Paris, France;1. Faculty of Business Studies, University of Jammu, India;2. Indian Institute of Management (IIM), Indore, India;3. ICFAI Business School, Hyderabad, IFHE University, India |
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| Abstract: | Based on the expectancy disconfirmation theory, this study proposes a decomposed technology acceptance model in the context of an e-learning service. In the proposed model, the perceived performance component is decomposed into perceived quality and perceived usability. A sample of 172 respondents took part in this study. The results suggest that users’ continuance intention is determined by satisfaction, which in turn is jointly determined by perceived usefulness, information quality, confirmation, service quality, system quality, perceived ease of use and cognitive absorption. |
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