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How do top management team characteristics affect digital orientation? Exploring the internal driving forces of firm digitalization
Affiliation:1. Berman Institute of Bioethics, Johns Hopkins University, 1809 Ashland Avenue, Baltimore, MD, USA, 21205;2. School of Public Health, University of Maryland, 4200 Valley Drive, College Park, MD, USA, 20742;3. Department of Medical Humanities and Ethics, Columbia University, 630 West 168th Street, New York, NY, USA, 10032;1. AIGUASOL Consulting, SCCL., Roger de Llúria 29, 3r 2a, 08009, Barcelona, Spain;2. Associació Clúster de La Bioenergia de Catalunya, Edifici Eurecat, Plaça de La Ciència, 2, 08242, Manresa, Barcelona, Spain;1. Department of Security, Fire and Emergency Management, Director, Center for Cybercrime Studies John Jay College of Criminal Justice, City University of New York, 524 W. 59th Street, Haaren Hall, Room 43311, New York, NY, 10019, USA;2. Center for Criminal Justice Studies, Farmingdale State College, State University of New York, 2350 Broadhollow Road, Farmingdale, NY, 11735, USA;1. School of Business Administration, University of Guangzhou; Guangzhou, 510006, PR China;2. UCSI Graduate Business School, UCSI University (Kuala Lumpur Campus), Malaysia
Abstract:The top management team (TMT) plays a key role in the process of the firm digital transformation. However, few studies have focused on the impact of TMT characteristics on the digital orientation of firms. In this paper, we simultaneously explore the impact of the dispersion, aggregation, and background characteristics of TMT on the digital orientation of firms. Based on the upper echelons theory and strategic orientation theory, we propose that the diversity and average education level of TMT positively impact firms' digital orientation. The average age and tenure of TMT have a negative impact on the digital orientation of firms. The overseas and financial backgrounds of TMT members have a positive impact on the digital orientation of firms. Our hypothesis was tested using large-scale longitudinal data and computer-aided text analysis methods from Chinese listed companies. This paper provides useful supplements to early research on digital driving factors and digital orientation in emerging economies, and also provides more universal suggestions for digital practices in firms.
Keywords:TMT  Top management team characteristics  Digital orientation  Text analysis  Digital transformation  Strategic orientation
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