Effects of client affective self-disclosure and counselor experience on counselor verbal behavior and perceptions.

60 untrained, trained, and professional counselors (average age 20 yrs, 26 yrs, and 38 yrs, respectively) responded to an audio presentation of client affective self-disclosures consisting of either high or low intimacy content. Quality and type of response were measured. Ss then completed a reaction form to assess their clinical impressions of the client. No intimacy effects were found. In contrast, consistent differences for experience occurred. Results indicate that untrained Ss made lower quality responses than either trained or professional Ss with no differences between professionals and counselors-in-training. In terms of response type, untrained Ss relied on direct guidance and silence; trained Ss preferred reflection, and professionals utilized silence, open question, and reflection. When silence as an initial response was removed from consideration, the preferred mode of responding for untrained and trained Ss was strengthened. In contrast, professionals utilized 2 responses (reflection and open question) equally. Finally, the counselor reaction data indicated that untrained Ss had less liking for the client as a person and viewed the client as less motivated to change than trained or professional Ss. (31 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)