Nonverbal communication and counseling outcome.

Nonverbal abilities and behaviors and verbal–nonverbal (VB–NVB) congruence of both counselor and client were studied in relation to judgments by counselors and clients of counseling outcome. 40 university students were clients; 20 counseling or clinical psychology graduate students were counselors. 40 counseling dyads were videotaped during 30-min counseling sessions. NVB abilities were assessed by the Profile of Nonverbal Sensitivity and an encoding task. Raters judged the presence of 7 NVB behaviors for each 5-sec segment of the videotaped session. Congruence was measured through postsession recall by counselor and client of consistency of feelings expressed through VB and NVB channels of communication. Only VB–NVB congruence was significantly related to outcome, suggesting that the NVB dimension is important primarily as it interacts with the VB dimension. Recommendations are made for use of new methodologies in future research to examine the complex interactions involving NVB communication. (41 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)