业务流程重组中流程建模与重组效果评价研究

为了重组企业的业务流程，提高企业的经营效率，使企业在复杂多变的市场环境中更具竞争力，应用扩展的Petri网建模方法和建立评价指标的方法，从业务流程重组的基本原理出发，对业务流程的建模和流程重组的评价方法进行了研究，提出了完整的流程建模过程。给出了流程的数学及图形表示方法，提出了应用流程时间减少率来评价流程的重组效果，并分析了影响流程时间减少率的3种情况。通过实证研究，验证了这种方法的可行性。

Process modeling and evaluation of process reengineering

In order to reengineer the business process of enterprises, improve the business efficiency of enterprises to enable enterprises to be more powerful on complex and uncertain markets, using the Petri network modeling method and to setting up evaluation index, set out from the basic principle that the business process is reengineered, the modeling of business process and reengineering process appraisal have been studied with the complete process of process modeling given. The mathematic and graphic representation of processes, the use of reduction rate of PT to evaluate the effect of reengineering of process, and the three factors having influences on reduction rate of PT are discussed in detail.