College of Business Administration, Dept. of General Business, Business-Economics Building, University of Texas, Austin, Texas 78712, USA;Florida State University, Talhassee, Florida 32306, USA
Abstract:
The design of computer-based systems that simulate expert human consulting by drawing on large amounts of task-specific knowledge has been a major research activity of applied artificial intelligence over the last ten years. Building decision support systems that incorporate aspects of this research is a promising new field. The purpose of this paper is to discuss concepts of “knowledge engineering” that are most relevant in designing and building knowledge-based decision support systems.