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Automated Manpower Rostering: Techniques and Experience |
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| Authors: | C.M. Khoong H.C. Lau L.W. Chew |
| Abstract: | We present ROMAN, a comprehensive, generic manpower rostering toolkit that successfully handles a wide spectrum of work policies found in service organizations. We review the use of various techniques and methodologies in the toolkit that contribute to its robustness and efficiency, and relate experience gained in addressing manpower rostering problems in industry. |
| Keywords: | allocation artificial intelligence heuristics optimization scheduling search travelling salesman |