Knowledge management of product design: A requirements-oriented knowledge management framework based on Kansei engineering and knowledge map |
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| Affiliation: | 1. Department of Thoracic Surgery, Tangdu Hospital, the Air Force Medical University, Xi’an 710038, China;2. School of Art, Taiyuan University of Science and Technology, Tai''yuan 030024, China;3. School of Mechanical Engineering, Taiyuan University of Science and Technology, Tai''yuan 030024, China;4. Department of Cardiology, Tangdu Hospital, the Air Force Medical University, Xi''an 710038, China;1. Institute of Industrial and Intelligent Systems Engineering, Beijing Institute of Technology, Beijing, China;2. Brain and Cognition Research Unit, KU Leuven, Leuven, Belgium;1. Department of Industrial Engineering, School of Business Administration, Northeastern University, Shenyang 110169, China;2. School of Industrial Engineering, Purdue University, West Lafayette, IN, USA;1. INRAE, Université de Bordeaux-I2M, 33400 Talence, France;2. RECOVER (INRAE, Aix Marseille Université), Aix-en-Provence, France;3. Université de Bordeaux-I2M, 33400 Talence, France;1. National CIMS Engineering Research Centre, Tsinghua University, Beijing 100084, China;2. Key Laboratory of SPE & AMT, School of Mechanical Engineering, Zhejiang University of Technology, Hangzhou 310014, China;3. School of Engineering, University of Portsmouth, Portsmouth PO1 3DJ, UK;4. Engineering Design Centre, Cambridge University Engineering Department, Cambridge CB2 1PZ, UK |
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| Abstract: | For the knowledge management of product design, knowledge innovation is the foundation and motivation for the independent innovation and enhancing the core competitiveness. Most of the product knowledge exists in the brain of designers. How to obtain the required knowledge accurately in massive knowledge database becomes the key to knowledge innovation. However, the design knowledge based on consumer’s requirement has not been extensively studied. There is no consensus on the reasonable and effective implementation of the knowledge management framework to select the optimum design knowledge based on the consumer’s requirements. In this study, to efficiently realize the knowledge acquisition and knowledge selection, a requirements-oriented knowledge management model is established, with the advantage of Kansei engineering in knowledge acquisition and multi-objective decision-making in knowledge selection. Finally, the outdoor leisure chairs design is used as a case study to explain the implementation of the knowledge management framework. To reveal the advantages of the framework, it was compared with other frameworks. The results show that the proposed knowledge management framework is more efficient and provided a method of designers to acquire design knowledge based on the consumer’s requirements. |
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| Keywords: | Knowledge innovation Knowledge management Consumer’s requirements Kansei engineering Knowledge map |
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