Beyond Simon’s Means-Ends Analysis: Natural Creativity and the Unanswered ‘Why’ in the Design of Intelligent Systems for Problem-Solving |
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Authors: | Sukanto Bhattacharya Yonggui Wang Dongming Xu |
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Affiliation: | (1) Deakin Business School, Deakin University, Melbourne, Australia;(2) UQ Business School, University of Queensland, Brisbane, Australia |
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Abstract: | Goal-directed problem solving as originally advocated by Herbert Simon’s means-ends analysis model has primarily shaped the
course of design research on artificially intelligent systems for problem-solving. We contend that there is a definite disregard
of a key phase within the overall design process that in fact logically precedes the actual problem solving phase. While systems
designers have traditionally been obsessed with goal-directed problem solving, the basic determinants of the ultimate desired
goal state still remain to be fully understood or categorically defined. We propose a rational framework built on a set of
logically inter-connected conjectures to specifically recognize this neglected phase in the overall design process of intelligent
systems for practical problem-solving applications. |
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